Delivery
All orders are posted via Royal Mail in the UK. Since all orders are packed and shipped by hand, please allow up to 5 working days for your order to be dispatched. Unfortunately I cannot ship worldwide at this time.
Print orders (including commissions) come with free delivery and are posted Royal Mail First Class - delivery is typically 1-2 working days once dispatched. (Please expect delays due to Covid-19). Use code FREEPRINT at checkout to activate this offer!
Please ensure your order details are correct as I cannot replace orders lost due to an incorrect shipping address. If you believe your shipping details were entered incorrectly, please contact me immediately and I will do my best to correct them for you. If your order gets sent back to me in the case of an unsuccessful delivery, please contact me to arrange a re-delivery.
If your order disappears in the post, please let me know! I will always make sure you get what you ordered even if it has been lost.
Returns
Due to being a small business, all orders are final. Please double check the product info before confirming your order, and if you have any queries regarding a product, feel free to contact me!
If your items arrive damaged or faulty, please contact me with your order number to arrange a re-delivery/refund.
Contact Me
If you have any questions about your order, delivery, general queries or you’re worried your order is lost, please use the contact form on my website. I will get back to you as quickly as possible. Please remember to include your order number in your message.
Please refrain from messaging me on social media platforms about orders.